Speed-to-lead
Every enquiry answered in under 60 seconds, from every door, qualified and booked.
What it does.
An enquiry arrives through any of five doors. It is answered in under 60 seconds, asked your questions, and booked.
Five doors.
- Web forms
- The reply goes out the moment the form is sent.
- New enquiries to your inbox get an answer, not a queue.
- Phone
- Missed or after-hours calls get a reply straight away. Calls can also be answered by a voice assistant that says it is an AI.
- DMs
- Messages from the channels you use are answered in the same thread.
- Ads
- Leads from your ad forms and click-to-message ads are answered as they arrive.
Then.
Your qualifying questions.
Asked in your words, in the same conversation, so each enquiry reaches you already sorted.
Calendar booking.
It offers real slots from your live calendar and books the one the person picks.
Confirmations and reminders.
Sent after booking and before the appointment, so it turns up.
A hand-off to a person.
Pricing, quotes and anything it is unsure about go to your team, with the whole conversation attached.
What it plugs into.
It works with the kinds of tool you already run. I name a specific product only once that integration is built and working. What you use is agreed on the call.
- CRM
- Leads and conversations are written to the CRM you already use.
- Calendar
- Google or Outlook calendars, for live availability and bookings.
- Phone system
- Your phone system or a telephony provider, for missed-call replies and voice.
- Forms
- The forms on your website and your lead ads.
Texting needs opt-in. US business texting also needs A2P 10DLC registration, which can take longer than the build. You pay SMS and voice usage directly.
How it's built.
- Built inside your own accounts. You own them.
- You pay AI and hosting providers directly, so there is no markup on usage.
- Access is least-privilege, and it is revoked at handover.
- No lock-in. If you leave, the system stays where it is.
Who it's for.
Owners and directors of small businesses, roughly 5 to 250 staff, in the US, UK, Ireland, Canada and Australia, where the speed of the first reply decides who gets the job.
- Trades and field service: contractors, HVAC, electrical, plumbing, restoration, landscaping, roofing
- Home services
- Real estate teams and mortgage brokers
- Gyms, studios and fitness
- Education and training providers
- Commercial insurance agencies
- Distributors and wholesalers
- Recruiting and staffing agencies
Pricing.
Depends on the build
Built within 7 days.
The 7 days start once I have access to your tools and sample data. I quote a fixed price after we agree the scope.
Care plan, optional.
Monitoring, fixes and changes after handover. Priced on the call.
Larger or unclear work.
It starts with a paid audit, and the fee is credited to the build. About the audit.
How it works.
01
A 30-minute call. You tell me where enquiries arrive and how fast they are answered today. Free.
02
A fixed price. A 1-page proposal within 24 hours. For bigger or unclear work, a paid audit that is credited to the build.
About the audit03
Built in 7 days. Within 7 days, in your accounts, and tested on your real enquiries.
04
Parallel run, then handover. It runs next to your current process for one full cycle. Then it takes over, and I hand it to you.
What the parallel run is.
For one full cycle of your normal week, it runs alongside the way you answer enquiries now. Your team keeps answering as they do today. I compare what it does with what your team does, and fix the rules where they differ.
It takes over only once that cycle looks right to you.
How your data is handled.
- Built in your accounts; you own them.
- You pay AI and hosting providers directly.
- Least-privilege access, revoked at handover.
- No training on your data by me; enterprise API terms.
- Human approval before anything customer-facing.
- Written incident response, with notification within 72 hours.
Questions.
Anything that asks for your time: a web form, an email, a phone call, a direct message or an ad. Each one gets the same fast reply, the same questions and the same booking step.
No. You approve the wording and the rules before it goes live, and anything outside them goes to a person on your team. Your team can pause it at any time.
Depends on the build. It is built within 7 days, once I have access to your tools and sample data. I quote a fixed price after we agree the scope. An optional care plan covers monitoring and fixes after handover. Larger or unclear work starts with a paid audit, which is credited to the build.
Voice AI can mishear. Calls are recorded, transcribed and reviewable, and anything it is unsure about is handed to a person. Your team reads transcripts daily, and I fix the rules when something slips.
No. It is built inside the accounts you already use. You own them, and my access is limited and revoked at handover.
No. I'm starting out and there are no clients yet. The two studies on this page are published research, not my results. Every demo runs on sample data and says so.
Small businesses that live or die on reply speed, in the US, UK, Ireland, Canada and Australia: trades and field service; home services; real estate teams and mortgage brokers; gyms, studios and fitness; education and training providers; commercial insurance agencies; distributors and wholesalers; recruiting and staffing agencies.
Tell me where your enquiries arrive.
Book a call and tell me how enquiries reach you today and how long they wait. I'll tell you honestly whether this fits.