OnFrontBase

Supervised AI roles

AI employees, with a supervisor: you.

A defined role, clear rules, full transcripts and a human handoff whenever it's unsure.

It answers after-hours calls and books the visit.

A demo for a home-services company. It takes the job details, books a visit in the calendar, and hands off to a person when a call needs one.

Demo on sample data.

A demo business and made-up calls. Nothing here is a real customer or a real result. Every call is recorded, transcribed and reviewable.

What it does.

  • Answers every call, day or night.
  • Books, reschedules and cancels in your Google Calendar.
  • Tells callers it's an AI assistant.
  • Hands off to your team when a call needs a person.
  • Records and transcribes every call.
  • Shows every call and booking in your portal.

When a person takes over.

It knows where its job ends.

  • The caller asks for a person.
  • The question needs advice, or anything outside what it knows.
  • The caller is unhappy or making a complaint.
  • Any rule you set for your business.

Each handoff is flagged in your portal with the reason.

How supervision works.

  • Role scope

    One defined job, written down. It does that job and nothing else.

  • What it will never do

    Quote prices, give advice or take payments.

  • Handoff triggers

    Rules for when a person takes over, agreed with you before it goes live.

  • Daily transcript review

    Someone reads the day's transcripts. Mistakes are caught and the rules are fixed.

A kill switch.

You can pause it at any time. Calls go straight to your team.

Honest limits.

It can get things wrong.

Voice AI can mishear. That is why every call is recorded, transcribed and reviewable, and why someone reads the day's transcripts.

Start small.

Choose one defined workflow. Agree its boundaries and handoff rules before adding another role.

Questions.

No. It takes routine and after-hours calls off their plate. Your team handles the rest and owns every outcome.

Yes. It answers every call, 24 hours a day.

Yes. Every call is recorded and transcribed, and you can review it.

Voice AI can mishear. You see every call and its outcome, and anything it is unsure about is flagged for a person.

Google Calendar.

Yes. It says so at the start of every call.